Level 3 Network Maintenance Plan & Onsite Support
Level 3 Network Maintenance Plan (Including Onsite Office Support for 2-5 Users)
Remote Network Configuration & Management: Perform remote configuration, updates, and adjustments to network settings to ensure optimal performance and reliability.
Phone-Based Technical Support: Provide responsive technical support via phone to quickly troubleshoot and resolve network-related issues.
Continuous Remote Port Monitoring: Proactively monitor all network ports for performance anomalies and potential security concerns, ensuring swift corrective action when needed.
Firmware Management: Schedule and implement regular firmware updates on all devices to maintain security, enhance performance, and unlock new functionalities.
Basic Intrusion Detection & Alerts: Utilize basic intrusion detection systems to monitor network traffic and generate alerts for potential security threats.